Outpatient Clinic Scheduler - Bridge Counseling Center

At Open Sky, we know that recovery is possible when individuals with mental health challenges receive evidence-based services, delivered by highly qualified staff, in an atmosphere of hope and acceptance. We are dedicated to giving each person we serve the skills and supports they need to become stronger and live fully and successfully in their communities. Our services are comprehensive, and are offered for children, adolescents, transition-aged youth, and adults.

The Outpatient Clinic Scheduler is a member of the Bridge Counseling Center team and will provide general office support to the division. They will also perform general administrative office duties which include answering phones, typing, filing, copying, operating the computer, maintaining accurate and timely records/files.

Other key responsibilities:

• Schedule Psychiatrist, Nurse Practitioner, and Therapist appointments as well as meetings.
• Reschedule cancelled appointments.
• Complete referrals for Community Supports and Rapid Response Hub.
• Verify individuals’ insurances. Outreach individuals to obtain additional information, if needed.
• Collect copayments when applicable.
• Reserve offices and conference rooms.

• High School Diploma, GED or equivalent, required.
• Valid Drivers License and acceptable driving record.
• Previous experience with administrative and clerical procedures, and experience with Microsoft Office Suite.
• Excellent verbal and written communication and organizational skills.

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Regular Supervision, Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.