BHJI - Lead Navigator Clinical Support

Open Sky’s North Star, Behavioral Health- Justice-Involved program is a new model of care designed to assist MassHealth Members who are Justice-Involved, either as current inmates, detainees or on probation or parole. The goal of the program is to support individuals in navigating and successfully engaging with health care services, with an emphasis on behavioral health Services. The program aims to improve health outcomes and decreasing fatal overdoses while providing connections to health care and community services.

The Lead Navigator – Clinical Support, under the direction of the Division and Clinical Director, will provide In-Reach and Re-entry supports, assessment, education, support and safety planning for individuals enrolled in the Community Supports Program – Justice Involvement division. They also traine and mentor navigators, serving as a point of contact for integrated care coordination and care transitions in collaboration with individuals enrolled, justice agencies, medical and behavioral health providers, pharmacies, various social service agencies and other agencies and supports as indicated.

Other Key Responsiblities:

• Implement interventions as identified in the Support Plan and document Member progress to maintain a permanent record of activity and services provided.
• Act as a liaison between members, community agencies, justice entities and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others.
• Provide and coordinate crisis response supports to members as necessary.
• Communicate all potential risk-related and other pertinent information to program leadership according to established program and Agency procedures.
• Participate in the Emergency On-Call rotation.

• High School Diploma, GED or equivalent, required. Bachelor’s degree in social work, psychology, or a related field preferred.
• Minimum of 2 years' experience working with homeless, justice involved, adults with serious and persistent mental illness, substance use disorders, and underserved populations, required.
• Valid Drivers License, acceptable driving history and reliable transportation, required.
• Experience with local resources, navigating health, behavioral health and/or substance abuse treatment systems strongly preferred.

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more! 

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.