Receptionist/ Scheduler (Temporary) Worcester

The ideal candidate is someone who is highly organized, has great attention to detail, can work autonomously, keeps detailed notes and records.  They thrive in a fast-paced environment and have good critical thinking skills. They also exhibit Open Sky's commitment to racial equity, justice, diversity, and inclusion in the work they perform.

1. Perform general office duties which include filing, copying, operating the computer, maintaining accurate and timely records/files.
2. Triage calls/ visitors needs and link to agency resources
3. Maintain confidentiality of sensitive information.
4. ensure accurate and timely communication of pertinent information. 
5. Provide front desk customer service as needed. 
6. Bilingual a plus , not necessary. 
7. Schedule Psychiatrist, Nurse Practitioner, and Therapist appointments as well as meetings.
8. Reschedule cancelled appointments.
9. Complete referrals for Community Supports and Rapid Response Hub.
10. Verify individuals’ insurances. Outreach individuals to obtain additional information, if needed.
11. Collect copayments when applicable.
12. Reserve offices and conference rooms.
13. Other duties as assigned. 

• Excellent communication skills, interpersonal skills and knowledge of multi-phone line systems, Computer skills, including: Microsoft Word, Excel, and Power Point.
• Employee must have a High school diploma or GED.
• Ability to be resourceful and proactive in dealing with issues that may arise and maintain confidentiality are required.

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.