Community Compass Program - Crisis Intervention Liaison

Open Sky Community Services, in collaboration with the Department of Corrections (DOC), is excited to announce a first of its kind program in the state of Massachusetts, The After Incarceration Support Program. This program will support the re-entry of returning citizens who have been recently released from the DOC and other individuals who have a history of Justice System Involvement. The Aftercare Incarceration Support Program is community-driven and fosters active community involvement, and engagement. The program offers a safe, judgement free, resource rich environment that breaks down barriers to reintegration while providing access to essential, customized resources, and supports a mission to invest in each individual’s success. The scope of services includes outreach and engagement, food and nutrition assistance, educational and job placement services, housing assistance as well as healthcare and addiction treatment.

The Crisis Intervention Liaison treats visitors, individuals served, and others with dignity and respect while performing a variety of patrols and customer service interventions in the outdoor space of the After Incarceration Program.  

Key Responsibilities:

• Minimize soliciting and trespassing by assisting visitors, clients/individuals served, and others with finding parking and accessing appropriate areas of the building to obtain needed resources within the program.
• Monitor and assess the office grounds space.
• Ensure that the program grounds are safe for individuals served, staff and others and are well maintained, including free of litter and safety risks.
• Ensure that visitors in the program are using appropriate means of entering and exiting the building.
• Provide assistance to individuals in the office park with location, travel routes and access to Open Sky services.

• Previous experience with justice involved population required.
• High school diploma, GED or equivalent, required.
• Valid driver’s license and acceptable driving record required.
• Must be able to stand and walk for long durations, conduct patrols on foot, and work outdoors in varying weather conditions.
• Must be willing and able to assess individuals served for potential crisis situations and de-escalate and manage crisis situations as needed.

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.