North County Emergency Dept. Diversion Program - Family Partner (20 Hours)

The North County E.D. Diversion program provides short-term (30-60 day) community support to individuals in the process of being discharged, and those who have recently been discharged from either Heywood Hospital or Leominster Hospital. The goal of the program is to help decrease boarding times and recurring visits to the Emergency Department. This program offers support to individuals across the lifespan – ranging from children and adolescents to elderly. Services provided include clinical support, case management, and peer/family support services to individuals experiencing an increase in mental health symptoms. Team members assist individuals in connecting with community resources, service providers, and provide crisis support/intervention.

The Family Partner will provide hope, information, advocacy, and support to families of individuals with mental health issues that are receiving services from the E.D. Diversion Program.  They also coach families in developing advocacy and collaboration skills as well as empower families to understand and exercise their rights.

Key Responsibilities:

• Assist families in identifying needs and linking them to resources, and service options available to meet identified needs.
• Support, advocate and assist families in acquiring and maintaining all eligible government benefits.
• Plan and coordinate network and family events that keep families connected and allow opportunities for families to communicate and socialize together.
• Collaborate with Individuals Served and other members of the E.D. Diversion team in the implementation and monitoring of self-management and health and wellness plans and activities.

• High School diploma, GED or equivalent, required.

• Valid Driver’s License and acceptable driving record, required. 

• Experience being a parent, caregiver, guardian, grandparent or foster care parent whom directly supports a person with mental health challenges, required.

• Current or past experience accessing mental health or related services for that person, required.  

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.