Bridge Counseling Center - Assistant Vice President of Outpatient Services

At Open Sky we recognize the importance of person-centered mental health services. The Bridge Counseling Center serves individuals in the community as well as individuals who are served through other Open Sky programs in an outpatient capacity. We offer evidence-based practices, that include medication management and cognitive-behavioral treatments to support individuals with various clinical presentations. This includes Psychotic and Affective Disorders, Anxiety Disorders, Trauma Disorders, Borderline Personality Disorder, Substance use disorders and others.

The Assistant Vice President of Outpatient Services is someone who has experience working with multidisciplinary teams and is committed to providing persons served with compassionate clinical treatment in accordance with the scope of practice and regulations governing Community Mental Health and Certified Community Behavioral Health Clinics. They are responsible for providing on-site management and oversight over all facets of clinical and administrative services and is accountable for the supervision of administrative aspects of all clinical and non-clinical support staff - including hiring & training. Their scope of responsibilities also includes the direct oversight of all front-end revenue cycle activities, including billing, collections, denials, and eligibility status of persons served, monitoring missing charges and running monthly reports.  reviewing statistical/management reports, participating in quality improvement reviews, monitoring compliance with DPH requirements. 

Other Key Responsibilities:

• Manage non-medical provider schedules, reviews medical provider schedules, coordinates staffing needs and maintains equipment and supplies,

• Reviews statistical/management reports, participates in quality improvement reviews and monitors compliance with DPH requirements.

• Provide clinical supervision to assigned Open Sky Counseling Center staff.

• Responsible for providing clinical on-call administrative duties to support extended clinical hours, which includes weekends.
• Work in collaboration with the Chief Medical Officer, Compliance and Quality, Financial Administration, Human Resources, and other departments to identify and implement enhancements to clinic operations and/or policies and procedures.
• Oversee quality improvement for outpatient services through development of procedures, manuals, and training materials.
• Coordinate with Program Evaluator and Director of Data Reporting and Analysis to ensure timely and accurate submission of all grant-required data reports and other data requirements.

Open Sky is committed to anti-racist hiring practices to foster and provide opportunity to diverse leadership and professional advancement of those who offer a diverse set of experiences and perspectives to achieve the Open Sky mission. This position adheres to our Equitable Hiring and Interviewing Practices, which provides intentionally equitable recruitment hiring procedures to diversify our most senior levels of management.

• Master’s degree in social work, psychology, counseling or related field with current LICSW or LMHC, required.
• Minimum of five years’ experience in a supervisory role directly providing behavioral health services, required.
• Demonstrated experience and knowledge of outpatient and community-based 3^rd party billing activities, required.
• Experience working with Managed Care Organizations and prior work experience in a social services or healthcare setting as a direct service provider, highly preferred.
• Experience with and willingness to learn evidence-based practice models for treatment of mental health disorder, highly preferred.

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

 Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.